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Concentric Network Corporation White Paper, Outsourcing Remote Access Services
10/1/1998 13
A broad range of Internet access options are available for individuals, telecommuters, and small
businesses, including Internet access, Web hosting, e-mail, chat, file transfer protocol (FTP), and
online shareware services. A team of customer support experts back all Concentric services, 24 hours
a day, 7 days a week.
Video Services:
Concentric Video IP Services™ are the industry’s first business-quality IP-based
videoconferencing services. Created in partnership with videoconferencing leader PictureTel,
Concentric Video IP Services combine high-performance IP transport services with value-added
directory and gateway services that bridge the IP and ISDN video worlds.
Voice Services:
Coming Soon: Concentric’s IP voice services will enable high-quality, cost-effective voice
communications across a VPN. Concentric’s Carrier IP Voice Services will deliver aggressively
priced, toll-quality international phone-to-phone calling to more than 200 countries around the
world.
NETWORK
Concentric designed and operates a low/fixed latency, high-throughput, scaleable network.
Based on an asynchronous transfer mode (ATM) backbone, the Concentric network offers
customers access via dial-up modems as well as high-speed connections. Concentric offers
service level guarantees on dedicated connections that cover latency, network availability and
dial access.
The Concentric network in the United States and Canada consists of 16 SuperPOPs in major
metropolitan calling areas supplemented by approximately 135 traditional POPs located in
smaller markets. Through a partnership with Telecom Italia, Concentric is rolling out service in
Europe, Asia and South America throughout 1998.
STRATEGIC PARTNERS
Williams Communications Group, Telecom Italia, SOFTBANK Holdings, Inc., Kleiner Perkins
Caufield & Byers
DISTRIBUTION
Direct sales team: 39 members, IMPACT Partner Program: 56 channel partners
DATA CENTER LOCATIONS
In California: Santa Clara, San Francisco, Los Angeles Outside California: Washington, D.C.;
Chicago International hosting facilities: Toyko, Hong Kong, Stockholm
EMPLOYEES
550
HEADQUARTERS
10590 N. Tantau Avenue, Cupertino, California 95014, 408.342.2800, www.concentric.net
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